Policy and privacy
The privacy policy of the "Chance App" outlines how we gather, store, utilize, and safeguard your personal information, which can identify you. It is crucial for you to read and understand this privacy policy.
We only consider information as personal if it can be used to identify a specific individual, so we collect personal information when you engage with the app or its affiliated websites and services (including when you register, make purchases, sell items, trade, or communicate with our customer support team). By providing us with your personal information, you explicitly consent to our right to process your personal information as per the terms of the Privacy Policy.
The privacy policy may be changed at any time by posting the updated version on the application's website. The updated privacy policy will take effect from the date it is published, and by continuing to use the application, its websites, and other services, you are explicitly consenting to our right to process your personal information in accordance with the updated privacy policy.
We encourage you to regularly check for updates to the privacy policy to stay informed about any new changes.
The privacy policy addresses the following topics
1. Personal information we collect from you.
2. Our use of your personal information.
3. The utilization of personal information about yourself and other users.
4. Access, review and modify your personal information.
5. Third Party Website Links
6. Cookies.
7. The use of spam and deceptive messages is prohibited
8. Protection of your personal information.
9. How to contact us to inquire about the privacy policy
Personal information we collect from you
1. When you register on the application, you will be asked to provide us with some personal information, such as your name, address, email address, phone number, and other similar information, as well as some additional information about you, such as your date of birth or other identifying information. In addition, we need security verification. To make sure you are not impersonating someone else, we may verify your phone number and email address.
2. After you register in the application, do not share any personal information (including any financial information) anywhere in the application, except in the personal account settings section. Restricting the sharing of personal information in all sections except the Personal Account Settings section protects you from the possibility of identity fraud or theft. Posting any personal information about you anywhere in the application or website may result in the suspension of your account.
3. We collect transaction information based on your activities using the chance app (such as buying and selling things), and this information is used only in connection with the transactions that occur on the chance app and for no other reasons.
4. Please note that we may use your Internet Protocol (IP) address, which is a unique number specific to your electronic device or Internet service provider (ISP), to analyze user trends and improve the administration of the Chance application.
5. We may also collect information about your electronic device (for example, device type, browser type) and navigational information (for example, the pages you visit on the chance app) in conjunction with your use of the chance app.
6. The chance application is authorized to access your electronic device’s camera and its studio when you add images to advertise a new item or modify images of a previous advertisement. Finally, we collect additional information from or about you in other ways not specifically mentioned here.
7. For example, we may collect information regarding your communication with our customer support team or the results of your answers to an inquiry or survey, and we may also collect your reactions, ratings, and other comments that relate to your use of the chance application.
Our use of your personal information
1. We use your personal information to provide services and customer support to you; to measure and improve the services we provide to you; to prevent illegal activities and enforce our user agreement with you (“User Agreement”); To troubleshoot technical problems, In collecting fees, we also use them to send you promotional messages and verify information you provide to us with third parties. For example, we may share some of the personal information you provide with us with third parties for verification services to check for fraud.
2. Although we make every effort to maintain your privacy, we may be forced to disclose your personal information to law enforcement bodies, government agencies, or other third parties where we are forced to do so by a court order or similar legal process. We are required to disclose your personal information to comply with the law and cooperate with any ongoing law enforcement investigation, and we believe that disclosing your personal information is necessary to prevent any physical harm or financial loss, to report suspected illegal activity, or to investigate a potential violation of the User Agreement. we've got.
3. In the event of a sale of the chance application, or any of its branches and subsidiaries, or any related business assets, your personal information may be disclosed to any potential buyer for the purpose of continued progress or in connection with any other sale.
We may share your personal information with our other group partners to provide shared content and services to you and to help detect illegal acts and/or violations of our policies. We may also share personal information with other members of the site as part of an auction or purchase on the site. For example, we will show the buyer and seller each other's contact information.
4. This information will be based on the personal information you provided to us when registering, and therefore you must continue to update your personal information.
In addition, information regarding the items you purchase and sell is displayed on the App and the Site. This information may include details about the user's identity, phone number, address, and feedback ratings and notes related to your use of the application.
5. We do not sell or rent any of your personal information to third parties in the normal course of doing business and we will not share your personal information with third parties in accordance with this Privacy Policy.
6. By registering in the application, you expressly agree to receive promotional emails, messages about our services, and emails regarding changes and new features on the chance application.
7. In addition, we use the comments you make about the chance application for marketing purposes, and by writing these comments, you expressly consent to our using such comments for marketing purposes.
The utilization of personal information about yourself and other users.
1. Members may need to exchange personal information with each other to complete transactions on the chance application. Therefore, you must respect the privacy of other members at all times.
2. We cannot guarantee the privacy of your personal information when you share it with other members, so you should always check the privacy and security policies of other members with whom you interact before sharing any of your personal information with another member.
3. This privacy policy does not cover your disclosure of any of your personal information to another member.
4. You agree to use any personal information received from members of another site in connection with a transaction on the site only and related to this transaction, and you must not use information received from members of another site for any other purposes (except with the express consent of a member of another site).
5. You acknowledge and agree that you will not use personal information received from members of another site in accordance with all applicable laws.
Access, review, and modify your personal information
1. You can access and review your personal information in the “My Account” section of the application.
If your personal information changes in any way or is incorrectly provided on the chance application, you must immediately update or correct your personal information (as needed) by accessing the My Account section on the chance application or by contacting the chance team. Our customer service.
The “Contact Us” link in the chance application contains the email and phone number for customer support.
2. Please note that we must retain your personal information during and after you finish using the chance application as required to comply with the law, to detect and fix technical problems, to prevent fraud and forgery, to assist in any legal investigation, and to take any actions other than those permitted by law.
Third Party Website Links
Third-party site links The Qatar Auction may contain links to other sites. We are not responsible for the privacy laws and policies of those sites. Therefore, we advise you, when leaving the chance application, to read the privacy statements of each site you visit if you intend to provide personal information to this site. Our privacy policy applies to personal information we collect on the chance app.
Cookies
1. The chance application uses cookie technology, like many similar websites and applications, which are small files placed on your device when you visit certain pages and sections, and it is a technology to identify your browser with a unique random number.
2. The cookies we use do not reveal any personal information about you. It helps us monitor and improve your experience through the chance application. It also helps us keep track of which sections are the most popular.
You are always free to decline the use of cookies if your browser permits, even though doing so may interfere with your use of the application.
The use of spam and deceptive messages is prohibited
We don't allow you to send spam or scam messages, and we don't tolerate the perpetrator. Therefore, you may not use our communication tools to send messages that are spam, harmful, or deceptive, which would result in a violation of our User Agreement.
We scan messages automatically and may manually filter messages for spam, viruses, phishing attacks, and other harmful or illegal activity or prohibited content.
Protection of your personal information
We store your personal information on servers located in Amsterdam, the Netherlands. By providing us with personal information, you consent to the transfer and storage of your personal information on servers located in Amsterdam, Netherlands. We take all necessary precautions to protect all your personal information from unauthorized access, use, or disclosure.
All personal data is encrypted. However, the Internet is not a completely secure medium, so we cannot guarantee the privacy of your personal information.
You must enter your username and password or verification code every time you want to access your account or complete transactions on the application.
Choose your password carefully, using numbers, letters, and symbols that are unknown to others.
Do not share your username and password with anyone.
If you feel that your username or password has been exposed, please contact our customer support team immediately and ensure that you change your password by logging in to the “My Account” section of the chance application.
How to contact us to inquire about the privacy policy
For additional details regarding the privacy policy, please navigate to the (Contact Us) section within the application or reach out by calling 009744480960 or by using the customer service email Info@chanceadv.com.
